Plans

HOW DO I ACTIVATE MY SIM CARD?

After Receiving the SIM please follow the instructions below:
Insert your sim into your device.
Come back to www.popitmobile.co.uk and click on Activate or Use the My Popit App.
Once your SIM has activated you will receive a confirmation email.
Insert your SIM into device correctly Turn on Mobile data Turn on Data Roaming (Your device should now pick up signal automatically.
If this is not the case (Enter APN settings)
Enter a valid email address and your Popit Mobile phone number (located on sim card & literature).
Click ‘Activate Sim’ again. (Note that activation can take up to 60 seconds)
PLEASE NOTE. After SIM Card activation it can take up to 24 hours for your bundle to be ready to use.

HOW DO I KNOW IF MY SIM IS ACTIVE?

Once your SIM has activated, you will receive a confirmation email. Insert you SIM into a suitable device correctly and turn on Mobile data.

HOW DO I ADD MORE DATA TO MY SIM?

Click on My Popit at the top or bottom of the page and enter your email or mobile number and the password received when you activated your account, and select either BOLT ON or TOP UP to find what you are looking for. Alternatively Click on BOLT ON or TOP UP at the top or bottom of the page and select the additional months you want.

KEEP YOUR NUMBER

No Fuss, No Nonsense.
If you wish to keep your existing number, It’s Simple. You will need to ask your current provider for a PAC (Porting Authorisation Code).
Simply text ‘PAC’ to 65075 from your current mobile phone. You’ll get a code in 60 seconds. As simple as that.

HOW DO I TURN ON MOBILE DATA?

This will very much depend on the device you are using. Go to Google and type in: How do I turn on mobile data on my (enter make and model of your device?) Once you have turned on Data (Your device should now pick up signal automatically. If this is not the case (Enter APN settings for your SIM), see FAQ’s for this.

HOW CAN I CONTACT YOU?

Select CONTACT or use our Live Chat. For an automated telephone service call 03333444353

HOW CAN I SEE MY USAGE AND BALANCE?

Go to My Popit at the top or bottom of the page and enter your email or mobile number and the password received when you activated your account, If you have forgotten this click (Forgotten password) and a reset password lin

HOW DO I CHANGE THINGS ON MY ACCOUNT?

Click on My Popit at the top or bottom of the page and enter your email or mobile number and the password received when you activated your account, Here you will find everything you need, If you have forgotten this click (Forgotten password) and a reset password link will be emailed to you.

HOW DO I ADD EXTRAS TO MY ACCOUNT?

Click on the TABS at the top or bottom of the page and select either BOLT ON or TOP UP to find what you are looking for.

HOW WILL I KNOW WHEN MY ALLOWANCE RUNS OUT?

Click on My Popit at the top or bottom of the page and enter your email or mobile number and the password received when you activated your account, At the top of the screen you will see your usage; if any of these are on “0″ you are all out! Don’t worry, you can top—up from your account and it will be activated within minutes.

HOW CAN I COMPLAIN ABOUT SOMETHING?

We do everything we can to give every customer a hassle free experience, we also understand that sometimes things don’t always go the way they should! Click CONTACT or why not use our live chat, you will find an easy to use form that will give us the information we need to help. Give us the opportunity to put it right.

HOW DO I RECOMMEND YOU TO OTHERS?

Feel free to like share on Facebook, Instagram, Twitter or why now look at our affiliate scheme at affiliate.popitmobile.co.uk

HOW LONG DO I HAVE TO ACTIVATE MY SIM?

Simply visit the activate page whenever you’re ready and your SIM will be ready to go.

0GB

1GB

3GB

10GB

30GB

100GB

Unlimited

Sole Roam

Frequently Asked Questions